Operations Administrator
Role: Operations Administrator
Salary: 20000-23000
We are an award-winning organisation and are now looking for an Ops Administrator to join our team based in Middlewich, Cheshire and offer flexible working. Reporting into the Manufacturing Manager, the role will provide administrative support to the operations team, with specific focus on the sales and operations process.
Responsibilities Include
- Running the contract review process to ensure all details are present to correctly accept orders into the business
- Primary customer contact for order support and progress updates
- General operation administrative functions, as and when they are required
- Reporting to the Manufacturing Manager for KPI reports, to ensure other areas in the department is running well
- Invoicing customers when orders ship
- Providing support to the shipping team when information is required
Project responsibilities
- Supporting the quality team when required, providing insight into the systems and how they can be better improved through automation or elimination
- Implementing a more robust sales and operations process (S&OP)
The Person
- Self-starter, willingness to learn
- Critical thinking of where processes can fail and how they can be improved
- Positive approach to challenges and their resolution
Preferred Skills
- High level of competence in Microsoft office suite, including Excel, Word and PowerPoint
- Experience in working in an office desirable but not essential
- Experience with ERP systems desirable but not essential